Complaints Categories

Craft Magic & Surprises Complaints - Order not Received

CHINA POST received a parcel from my supplier back in December 2014, which to this day has not been received.
I have contacted CHINA POST on a number of occasions.
Most times, I get a nice reply that my enquiry will be looked into. There has never been any follow-up.
My recent enquiries have not even been acknowledged.
I'm sure it's a very large organization with plenty of work to process, but to me it seems their handling of enquiries leaves much to be desired.
Avoid CHINA POST if you can.

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